Great services. Polite, friendly, and professional. Thank you so very much, Parks Hyundai of Gainesville Service, Department!

I felt like there was a lot of effort to upcharge me on services and parts that were not what we brought the car in for.

Best buying experience at Parks dealership. I’m in my late 50s so I’ve bought a few cars and this was truly great customer experience.

I want to personally recognize Edwin Saint Louis, my Service Advisor. Edwin is an outstanding example of who Parks Motor Group wants to represent their business. I was treated with respect at all times, I trusted Edwin, he gave me detailed info about my car service & fully explained my bill to me. Not only is Edwin a remarkably professional, he is also very humble as he interacts with everybody on the premises. I tried to talk to Gerald Acevido, Edwin's Sevice Manager, but Gerald was on an important phone call. Thank you as well to my Technician Mikey Rook,Jr. I cannot say enough about how pleased I was with my experience! KUDOS!!!~~~Jennifer Hecht, 7-22-26 My 2023 Elantra SE thanks you as well! PS: Edwin & Gerald are not noted as choices on your "DealerRater" page. PLEASE RECOGNIZE THESE FINE ASSOCIATES!!!

Easy car buying experience, very friendly and professional. Would consider them in the future for car buying.

The sales team, Garrett, in particular, completely worked with me in every aspect of buying a vehicle. They absolutely made this experience one I could honestly say was a great experience.

We have been customers for 10 years now and we love Parks Hyundai. On this latest visit (regular oil change), we showed up 30 minutes early (I always misjudge Gainesville traffic patterns LOL), and our service advisor was on his lunch break. We would have been totally cool to just wait in the very clean and comfortable area the dealership provides until our appointent time, but Olga checked us in anyway to get us started. AND offered the complimentary service of an Uber driver if we wanted to go have lunch while our car was serviced. (Yes, thank you!) As always, we appreciate the videos we get from the technicians who work on our car, the color-coded reports of what is fine, what may need work in the near future, and what needs immediate attention. Our service advisor for the past two years, Edwin, is a person we trust and who always makes us feel seen and welcomed. So to Edwin, Olga, and the technicians who take care of our car, THANK YOU!!!

Not honest at all and poor follow up for complaints. They don’t honor their prices given over the phone. Going somewhere else as is my husband. Parks gives Hyundai a very bad name.

We had an excellent sales experience with Jaylen Gillum. He and his sales manager listened to our concerns and responded appropriately.

A “fixed” car means it last 10 more miles and they charge you full amount.

Very friendly and great customer service. Was in and out within a couple of hours. Found 2 more recalls we didn't know about.

My service rep was Olga. She got me in and out. I had oil change, tire rotation, and 5 recalls all handled in a short time period. I will have my car serviced at this dealership again.

Always the best service here. We drive an hour every time we need our Outback serviced.

They were super helpful & had quick service! So thankful they were able to get me in before my road trip !

I highly recommend Maintenance Parks Hyundai in Gainesville. They provided professional, high-quality, and fast car maintenance. The wait time was excellent, and they even offered complimentary Uber rides to help me take care of my staff while they worked on my car. Thanks a lot!