I see a lot of negative reviews, but have to say Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it takes for a repair. My brother in law is a mechanic and he even said, they did a good job. Congrats to the team at Hyundai.

Courteous and compassionate sales associate. Was customer focused to ensure we were satisfied with our purchase and the terms of the agreement.

I took my car to Hyundai almost a month ago wanting a tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it needed a tune up Hyundai has had my car for about a month now I am so frustrated everytime I call to ask is it done its not they keep telling me oh were waiting on the insurance company to do this an that they brought it to me once after the insurance paid for everything they stated was wrong and the check engine light was still on I'm so upset I thought Hyundai was the place to take my car I'm not pleased at all then trying to over charge me on two minor things that I said I would pay for before I knew my insurance would be paying for anything as long as they have had my car I shouldn't be paying for anything then offering me another sonata that I don't want I just want my car back and I will never bring my car back!!!!!! I don't think no one has ever had to leave their car for a month

This place was amazing the service was excellent. Ryan Terry helped me with most of everything through the phone. Since he wasn’t there the next day Dejuan Allen helped me with all of the paperwork. They both did a great job and everyone there was super super friendly and nice!! Thank you Parks Hyundai of Gainesville!!!

Took a 15 sonata to them to find out what's wrong with the car. They said would be $299.00 to let me know what's wrong with a brand of car they sell. Week later they say oh we need $2000.00 to see what's wrong with it. This place is a joke!! Do yourself a favor and stay away from them!!

Ari in the Service Department is great! He was very attentive and explained everything to us.

Purchated a new Palisade vehicle yesterday. I have purchased many cars in my long lifetime and this was One of the least stressful car buying experiances ever. Salesmen Garret and his trainee Vince were awesome. Friendly, knowledgable, and a pleasure to work with. Garrett worked to get us to an acceptable price point. Lowell's completion of the paperwork made the process effortless and Austin provided a smooth and information packed delivery of the vehicle to us. Based on my recent experience with Park Hyundai, I would recommend this dealership, if you are in the market for a new Hyundai.

If there was a way to give negative stars I would. I do not recommend this dealership or its service department. They have had my vehicle for almost 2 months now, for the 4th time in less than 2 months, for accumulative time in their shop of over 5 months (I have only owned the car for 6 months) and still cannot figure out the issue. However, they have no issue guessing and filing multiple claims against my warranty. Run as far as you can to somewhere else. Do not take you vehicle to this service department!

Used mobile service. Amazing. Nakia is incredible, as was the service technician. The mobile service is a real blessing for me, especially by virtue of the fact that the folks working it are so kind and helpful. Great job Parks!!!

Gerald are really appreciate you you knew exactly what the problem was and you fixed it immediately I really appreciate that thank you

Absolute worst experience I have ever had at a dealership. They only want people who are ready to buy on the spot. They seem extremely offended that you would ever want to sleep on a big purchase or do more research. They kept pushing that if I just named a number I should be able to buy the car right then. I straight up told them they were being way too aggressive and I was not ready to buy that day. I was wanting to come back the next day. That apparently was not good enough for them. Also got the pleasure of overhearing one of their employees tell another employee that they could not take a single day of vacation unless they had a vacation voucher and it didn't matter what was going on they had to show up to work or they would be out of a job.

Couldn’t be more impressed with this dealership. The sales staff were top notch. Friendly, knowledgeable, eager to answer any question and listened. Turned out it was not a sales job. We actually became friends. Best car buying experience ever. And the price was good and fair. Didn’t load the transaction with financial surprises in the 11th hour. Transparent and honest. No stress. I will deal with them again and easily recommend. Ask for Zachary. Great guy.

What a bizarre experience at this dealership. Even by car dealer standards. We set out in the morning to look at 4 similar vehicles at 4 separate dealerships. I told all of them I wanted to trade my vehicle and wanted their bottom line price so I could sleep on it and make my decision the next day. No car dealership B.S.please. I ended up with a clueless salesperson (I think/hope he was new) who tried to get me to sign a handwritten agreement that I would buy the vehicle if we agreed on a price. That made NO sense. I got frustrated and asked the salesperson to get me a manager. I ended up with the finance manager which, again, made no sense since as I had told the salesperson I was paying cash. The finance manger asked how much I wanted to pay for the vehicle (duh, the lowest price possible). He was rude and unprofessional and would not give me the appraised value of my vehicle unless I gave him a number. We walked out! The other three dealerships were cooperative, professional, and honored my request. We bought a vehicle the next day from one of the other dealerships. There a numerous Hyundai dealers in the area. FIND ANOTHER ONE!!

Went in to check out a car. Loved it. Gave my info. By the time I ran a quick errand, got a call with a deal better than I asked for. Quick and efficient! Great job guys. Can't go wrong at this dealership!

We were treated well and the manager worked with us. Rudy was a great salesman and was genuinely concerned about our interests.